How cloudimg collects, uses, and protects your information
Last updated: 10 April 2026
cloudimg is a trading name of CTSUK LIMITED, registered in England and Wales. Our registered address is 3rd Floor, 86-90 Paul Street, London EC2A 4NE.
This privacy policy explains how we collect, use, and protect your personal data when you use our website (www.cloudimg.co.uk) and cloud marketplace images published on AWS Marketplace, Microsoft Azure Marketplace, and Alibaba Cloud Marketplace.
Website Analytics
We use Google Analytics 4 to collect anonymous usage data about how visitors interact with our website. This includes pages visited, time on site, referral source, and general geographic region. This data is aggregated and cannot be used to identify individual visitors.
Support Communications
When you contact us via email (support@cloudimg.co.uk) or phone, we collect the information you provide, including your name, email address, and details of your enquiry. This information is used solely to respond to your support request.
Marketplace Usage
When you subscribe to a cloudimg image on AWS Marketplace, Azure Marketplace, or Alibaba Cloud Marketplace, the respective cloud provider processes your subscription and billing. We receive anonymised usage and revenue data from these providers but do not receive your personal billing details or payment information.
We use the data we collect to:
We do not sell, rent, or share your personal data with third parties for marketing purposes.
Our website uses cookies set by Google Analytics to collect anonymous usage statistics. These are first-party cookies used solely for analytics purposes. No advertising or tracking cookies are used. You can disable cookies in your browser settings at any time.
Support communications are retained for as long as necessary to resolve your enquiry and for a reasonable period afterwards to provide continuity of service. Analytics data is retained in accordance with Google Analytics default retention settings (14 months).
Under the UK General Data Protection Regulation (UK GDPR), you have the right to:
To exercise any of these rights, please contact us at support@cloudimg.co.uk.
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.
Our website and services integrate with the following third-party providers:
Each of these providers has their own privacy policy governing their processing of your data.
We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have any questions about this privacy policy or our data practices, please contact us: