Base
Hardened build
minimal ports, security patches applied at build time
Frappe Helpdesk
Azure
Applications
1 variation
Frappe Helpdesk, an open source ticketing and customer support platform, ready to run on first boot.
Variations
This product is available in the build below. Open it for the operating system, cloud and version detail, or read its deployment guide.
| Product | Cloud | Operating system | Version | |
|---|---|---|---|---|
| Frappe Helpdesk on Ubuntu 24.04 LTS | Azure | Ubuntu 24.04 | Standard | View · Guide |
Overview
Frappe Helpdesk is an open source customer support and ticketing application built on the Frappe framework. It gives support teams multi channel ticket capture, agent assignment and teams, SLA policies, a knowledge base and a self service customer portal from a single web interface.
Why the cloudimg image
cloudimg ships Frappe Helpdesk hardened, fully patched and preconfigured so the help desk is ready to use, with the full frappe bench, MariaDB and Redis stack already built and wired for production. A unique Administrator password, site database password and encryption key are generated on first boot with no default login. Backed by 24/7 support.
Common uses
- Customer support ticketing
- IT service desk
- Knowledge base and SLA tracking
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