django-helpdesk on Ubuntu 24.04

Why the cloudimg image

cloudimg delivers django-helpdesk as a complete appliance rather than a Python library you have to build a project around: it is installed at a pinned upstream release into a dedicated virtual environment, hosted by a production Django project, served by gunicorn behind an nginx reverse proxy and backed by PostgreSQL on the same instance, with two ready made queues and a knowledge base article already configured so the portal takes tickets the moment first boot finishes. The appliance is self contained and needs no mail server: email is entirely optional configuration. Security is the reason to take this image rather than assemble it yourself. No credential of any kind ships, not even a placeholder, and nothing is listening on the public port in the image at all, so there is no window in which a fresh instance is reachable with a known password. First boot generates a unique Django secret key, a unique database password and a unique staff password into a root only file, and only then brings the public site up. Sign in details are never written to the system journal or the authentication log. Every deployment is paired with a step by step deploy guide and backed by 24/7 cloudimg support.