Base
Hardened build
minimal ports, security patches applied at build time
phpMyFAQ 4 Knowledge Base on Ubuntu 24.04 LTS
Azure
Applications
phpMyFAQ, the open source FAQ and knowledge base platform for publishing searchable question and answer content, ready the moment it boots.
Overview
phpMyFAQ is an established open source FAQ and knowledge base platform used by support teams, companies and communities to publish question and answer content their users can actually find. Content is organised into nested categories and written in a WYSIWYG editor, then surfaced through full text search, tags, a glossary and related article suggestions. It adds multi language content, user and group permissions, news, file attachments, comments and open questions from visitors, PDF export, reporting on what people search for and read, and a REST API, all from one web interface.
It suits any team that wants to answer the same questions once rather than repeatedly: a public self service help centre that deflects support tickets, or a private internal knowledge base, kept on infrastructure they own and control.
Why the cloudimg image
cloudimg delivers phpMyFAQ fully patched on a hardened Ubuntu 24.04 base, with the setup wizard already completed and locked away behind a denial so no customer ever meets an installer. A unique administrator password and a unique database password are generated on the first boot of every instance and written to a file only the root user can read, so no default or shared login ships anywhere in the image, and each instance points itself at its own address automatically so sign in and generated links work as soon as it boots. The knowledge base database and the content tree holding configuration, images and attachments live on a dedicated data disk kept separate from the operating system disk, the bundled database listens only on loopback and is never exposed to the network, and every deployment is paired with a step by step deploy guide and backed by 24/7 cloudimg support.
Common uses
- A public self service help centre that deflects support tickets
- An internal knowledge base for teams and staff
- Searchable multi language question and answer content
See it running
Real screenshots taken while testing this image against its deployment guide.
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