Base
Hardened build
minimal ports, security patches applied at build time
Zammad on Ubuntu 24.04
Azure
Applications
Zammad on Ubuntu 24.04, an open source help desk and customer support platform.
Overview
Zammad is an open source help desk and ticketing system for managing customer support across email, chat and other channels. It provides shared inboxes, knowledge bases and reporting to help teams handle enquiries efficiently.
Why the cloudimg image
cloudimg delivers Zammad fully patched on a hardened Ubuntu 24.04 base, preconfigured and serving on first boot. A unique administrator credential is generated on first boot with no default login, and the image is backed by 24/7 support.
Common uses
- Customer support ticketing
- Shared team inboxes
- Multi channel help desk
See it running
Real screenshots taken while testing this image against its deployment guide.
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