Redmine

This is a repackaged open source software product wherein additional charges apply for cloudimg support services.

Overview

Redmine is a flexible, open source, web based project management and issue tracking application. Written using the Ruby on Rails framework, it is cross platform and database independent, and supports multiple projects, role based access control, a flexible issue tracking system, Gantt charts and a calendar, news, document and file management, per project wikis and forums, time tracking and email notifications. This image delivers Redmine fully installed and configured as a production application, so a complete project tracker is running within minutes of launch.

Application Stack

Redmine running on Ruby on Rails under the Puma application server, served by nginx on port 80. A MariaDB database stores all of your projects, issues, users and wiki content on a dedicated data disk so it is independently resizable and survives instance replacement. Systemd manages the database, the Puma application server and the web server, starting them on boot and restarting them on failure.

Project Management And Issue Tracking

Track work across multiple projects with a configurable issue tracker, custom fields, statuses and workflows. Plan with Gantt charts and the calendar, manage subprojects and issue relations, log time against issues, and organise knowledge in per project wikis, forums, documents and a file repository. Role based access control, news, RSS feeds and email notifications keep every stakeholder informed, and the REST API opens the tracker to integration and automation.

Secure First Boot

On the first boot of your instance a one shot service generates a fresh database password and a fresh administrator password, both unique to that instance, rotates the default administrator account, clears the forced password change prompt and generates a per instance application secret. The administrator password is written to a file only the root user can read, and no shared or default credentials ship in the image.

Ready To Use

The Redmine web interface is served on port 80 through nginx. Sign in with the generated administrator credentials to create projects, configure trackers and workflows, add users and roles, and start logging issues. The REST API is available on the same port for programmatic access.

cloudimg Support

24/7 technical support by email and chat. Help with deployment, project and workflow configuration, user and role management, the REST API, plugin installation, SMTP and email notifications, database tuning, TLS and scaling.

Use Cases

Self-hosted project management and issue tracking. Bug and feature tracking for software teams. Multi project portfolio management with Gantt charts. Help desk and support ticketing. Knowledge management with per project wikis. Time tracking and project reporting.

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